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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Russell Red

Russell Red

September 30, 2026

5  out of  5
rating by Russell Red
"I had a wonderful experience working with Lilli Li at the (Larissa Buerano) State Farm office in Staten Island.

Lilli was incredibly helpful throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made the transition smooth and easy. She was professional, knowledgeable, patient, and genuinely pleasant to work with.

I really appreciated how attentive she was and how she made sure I understood all of my options. It's refreshing to work with someone who truly takes the time to help their customers.

I highly recommend Lilli and the Larissa Buerano State Farm office!"
We responded:
"Thank you, Russell! I'm so happy to hear about your positive experience with Lilli at our office. It's great to know she was able to make the process smooth and easy for you while providing clear explanations and attentive service. We truly appreciate your recommendation and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
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Greta Vergara

September 21, 2026

5  out of  5
rating by Greta Vergara
"Sharon Gilliam has been an amazing agent. She thoroughly explained to us our policies. Was very patient in making sure that we understood it and followed up with us to make sure that everything is accurate. She's a gem to work with because she will go above and beyond. Highly recommend her!"
We responded:
"Greta, I'm so happy to hear about your positive experience with Sharon. It's great to know she took the time to explain your policies and ensure everything was clear and accurate. We appreciate your recommendation!"
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Margaret Franceschini

September 21, 2026

5  out of  5
rating by Margaret Franceschini
"While leasing my new car, Larissa spent an hour with the dealer for the auto insurance took care of all the paperwork and gave me a wonderful quote. Then when I had to transition from one home to a new home, she was there to take care of the homeowners insurance quickly she did all the paperwork, and when I needed the change of address, she made sure to renew the auto registration she took care of all the paperwork very very professional"
We responded:
"Thank you, Margaret! I'm happy to hear that I could assist with both your auto and homeowners insurance needs during your transitions. It's great to know that the process was smooth and professional for you. Let us know if we can help with anything else!"
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Heshy Augenbaum

September 18, 2026

5  out of  5
rating by Heshy Augenbaum
"Larissa Buerano from State Farm was extremely polite, professional, and responsive. She handled everything swiftly and efficiently. Highly recommended!"
We responded:
"Thank you, Heshy, for taking the time to leave us such a positive review! I'm happy to hear that you found our service polite, professional, and responsive. Your recommendation means a lot to us. We're always here if you need anything else!"
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Salvatore Como

September 17, 2026

5  out of  5
rating by Salvatore Como
"Called the office and Larissa was wonderful. She walked me through and got what I needed for my home insurance and was helpful in telling me all the details about the policy. Thank you"
We responded:
"Salvatore, thank you for your kind words! I'm happy to hear that our office was able to assist you with your insurance needs and provide you with all the necessary details. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Tee Love

September 16, 2026

5  out of  5
rating by Tee Love
"This State Farm Insurance Branch is definitely the one to visit. Kyle was very thorough, knowledgeable, and patient. He went through all insurance options explained every detail very clearly. I walked out of that office with one of the best deals they can offer. Hats off to Kyle and his Team, and keep up the great work!"
We responded:
"Thank you, Tee! I'm happy to hear about your positive experience with Kyle and our team. It's great to know you felt well-informed and got a deal you're satisfied with. We appreciate your support and look forward to assisting you with any future needs. Feel free to reach out if you need anything else!"
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Jason Hayes

September 16, 2026

5  out of  5
rating by Jason Hayes
"Always easy to deal with. Nice office and friendly people who know what they are doing and help quickly. Customer for almost 50 years."
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Richard Mo

September 16, 2026

5  out of  5
rating by Richard Mo
"The staff was very helpful went above and beyond got back to me the same with the quote very pleased definitely recommend to friends and families"
We responded:
"Richard, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you promptly and exceed your expectations. Your recommendation means a lot to us. We're always here if you need anything else!"
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cesar C

September 15, 2026

5  out of  5
rating by cesar C
"Great listening to my problems and quick responses"
We responded:
"Cesar, thank you for taking the time to leave us a review! I'm happy to hear that you felt heard and received quick responses from our office. We're here to make things easier for you. Let us know if we can help with anything else!"
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Naveen Punn

September 15, 2026

5  out of  5
rating by Naveen Punn
"Great experience 👍"
We responded:
"Hey, Naveen! Thank you for choosing our office for your life insurance and for leaving us five stars. We appreciate hearing that your experience was great and that our team made everything quick and easy!"
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Wayne Graham

September 12, 2026

5  out of  5
rating by Wayne Graham
"Alexis was very informative and knowledgeable
She gave me all the information that I required for the transfer of my auto insurance to the new vehicle."
We responded:
"Wayne, thank you for taking the time to leave us a review! I'm glad Alexis was able to provide you with all the information you needed for your insurance transfer. We appreciate your feedback and are here to help if you need anything else!"
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jamie b

September 3, 2026

5  out of  5
rating by jamie b
"The best in every aspect - cost, , communication etc, And always so helpful."
We responded:
"Jamie, thank you for taking the time to leave us a review! I'm happy to hear that you find our service helpful and that we meet your expectations in cost and communication. We appreciate your support!"
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Yvette Collins

September 1, 2026

5  out of  5
rating by Yvette Collins
"It was so nice working with Elizabeth. She was very helpful"
We responded:
"Yvette, thank you for taking the time to leave us a review! I'm glad to hear that Elizabeth was able to assist you and make your experience a positive one. We're always here to help if you need anything else!"
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Angel Sampaga

August 27, 2026

5  out of  5
rating by Angel Sampaga
"I had the opportunity to work with Sharon Gilliam; she was prompt, courteous, and was able to complete my request timely. I have been a customer of this agency for over 12 years and I will continue to be a customer going forward."
We responded:
"Angel, thank you for taking the time to leave us a review! I'm happy to hear that Sharon provided you with prompt and courteous service. It's wonderful to know you've been with us for over 12 years, and we look forward to continuing to serve you. Feel free to reach out if you need anything else!"
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Chris Diglio

August 20, 2026

5  out of  5
rating by Chris Diglio
"Highly Recommend. Pamela helped set up my home insurance. She was the best! Informative, knowledgeable, understanding and most importantly made the process easier."
We responded:
"Chris, thank you for taking the time to leave us a review! I'm so happy to hear that Pamela was able to assist you with setting up your home insurance and make the process easier for you. We always aim to provide informative and understanding service. We're always happy to help if anything comes up."
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Lorenzo DeLuca

August 18, 2026

5  out of  5
rating by Lorenzo DeLuca
"painless and efficient"
We responded:
"Lorenzo, thank you for taking the time to leave us a review! I'm happy to hear that your experience was both painless and efficient. We're always here to help if anything comes up."
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Lisa DeRienzo

August 17, 2026

5  out of  5
rating by Lisa DeRienzo
"Agent Lilli Li was so knowledgeable and so easy to work with, with my insurance questions and needs."
We responded:
"Thank you, Lisa! I'm happy to hear that Lilli was able to assist you with your insurance questions and needs. We strive to make every interaction as smooth and informative as possible. Feel free to reach out if you need anything else!"
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Steven Zielinski

August 15, 2026

5  out of  5
rating by Steven Zielinski
"Mr. Kyle Rivera was very helpful and just very nice to talk to. Yes, I spoke with an actual person and helped me right along with everything and answered all my questions."
We responded:
"Thank you, Steven! I'm glad to hear that Kyle was able to assist you and make the process smooth. We appreciate your feedback and are here to help if you have any more questions. Thanks for choosing us!"
Profile photo of Eric Gauthier

Eric Gauthier

August 14, 2026

5  out of  5
rating by Eric Gauthier
"I’ve been with State Farm for home and Auto insurance for over 15 years now. Never had a single bad experience with insuring or claiming."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with us over the past 15 years. It's always our goal to provide reliable service for your home and auto insurance needs. We're always here if you need anything else!"
Profile photo of Arlene Sorkin

Arlene Sorkin

August 12, 2026

5  out of  5
rating by Arlene Sorkin
"I have had my homeowners and vehicle insurance as well as insurance for my nonprofit with the Larissa Buerano Agency for over 20 years. They are courteous and knowledgeable."
We responded:
"Thank you, Arlene! I'm grateful for your loyalty and trust over the past 20 years. It's wonderful to know that you've found our team courteous and knowledgeable. We're always here to help with any of your insurance needs!"
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Pete Fontana

August 12, 2026

5  out of  5
rating by Pete Fontana
"5 stars for Julie Shuman! Very professional and helpful!"
We responded:
"Pete, thank you for the 5 stars! I'm glad to hear that Julie was professional and helpful during your experience. We appreciate your support!"
Profile photo of Carmela Damato

Carmela Damato

July 30, 2026

5  out of  5
rating by Carmela Damato
"My family and I have been working with Sharon Gilliam, she is very kind, professional, very responsive, she gives always good advices and info.
We truly recommends her for all your insurance coverage!"
We responded:
"Thank you, Carmela! I'm happy to hear that Sharon has been able to assist you and your family with her kindness and professionalism. It's great to know she's providing you with valuable advice and information. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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styland collision

July 30, 2026

5  out of  5
rating by styland collision
"I have been with them for 12 years and they have been more then amazing helping with tow truck insurance is very hard yet the did it with ease with help of Sharon Gillian and Richard it was a pleasure as the experience in field did not make overwhelming thank u guys for all the late calls to remind me when things needed to get done"
We responded:
"Thank you for taking the time to leave us a review! I'm really happy to know that we've made your experience smooth and manageable. We appreciate your loyalty over the past 12 years and are glad to have been able to assist you. Don't hesitate to reach out if you need anything!"
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Cydney Blitzer

July 20, 2026

5  out of  5
rating by Cydney Blitzer
"My mom has been a client of State Farm for a long time, and I wasn’t involved in the process at all until recently. My mother unfortunately became very ill and I had to take over the responsibility of driving and talking to insurance representatives. During a time that was so stressful and painful, the representatives at this office were so patient and understanding and compassionate. They even sent my mom a get better package that included a mug and some other cute things. Later on when I got my license, the representative who was helping me adjust our insurance package, listened patiently and took note of my future job aspirations. That representative is named Lily. A couple weeks later I received another package in the mail with a few personalized thoughtful gifts. I truly have appreciated everything this Office has done for me and my mother. They treated me like just another human being being and that is priceless."
We responded:
"Cydney, thank you for taking the time to leave us such a thoughtful review! I'm really glad to hear that our team was able to support you and your mom during such a challenging time. It's heartwarming to know that Lily and the rest of our office could offer some comfort and understanding. We're here for you, and if there's anything else you need, don't hesitate to reach out!"
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Timothy Chen

July 15, 2026

5  out of  5
rating by Timothy Chen
"Great experience working with Sharon at this state farm location. She was very thorough in looking through my account and also cleaning up some discrepancies that were there. She also took the time to make sure I was utilizing my full discounts....which I wasn't so she applied all of them and saved me a bunch."
We responded:
"Thank you, Timothy! I'm glad to hear that Sharon was able to assist you so thoroughly and help you maximize your discounts. It's great to know she made a positive impact on your experience. We're here if you need anything else!"